How do you ensure that the quality of products from China are as agreed? The key is to a great extent in preparation and subsequently in the continuous presence of the supplier.
The first step to success in China is located in the documentation. When starting a collaboration with a Chinese partner, it is vital that we are able, not only to document its product down to the smallest detail through 2D / 3D drawings, precise material specifications, requirements for production processes and the use of specific production equipment, requirements for packaging, etc., but the reverse is equally important that your new partner will have a solid and deep insight into the Danish company’s basic quality.
When Danish companies “think” quality in a Danish context, there are a number of factors which we regard as truisms and merely mentioned “in passing” in a dialogue with a Danish supplier. The method does not hold true in China. It is crucial for good future cooperation, the Danish company understands that a Chinese partner is doing exactly what he is told, and perhaps most importantly, understands that he does not do what he has not been asked to do, and should be taken literally.
The next step in the process is to implement ongoing QC at the supplier. It is important that the QC is performed by the supplier – there is no reason to spend a lot of money to transport the container home first and consequently determine the contents do not meet expectations!
With regard to expectations, it is again a really good idea to be precise. One should use standardized methods such as American Military Standards el, etc., and it should be clearly stated in the contract with the supplier, that the criteria (AQL levels and EN standards) products must comply with a QC test. In this way, all parties from the outset agree on what is good and bad quality.
At the same time, it is crucial that in this contract, it clearly defines what should happen if a delivery fails a quality test.
- Who is responsible?
- Which “penalties” are incorporated in the contract?
- What are the requirements for “corrective actions” at the supplier and how quickly should they happen?
COC can help through dialogue with your supplier and our engineers in China can also help your business with the continuous QC from your suppliers. We conduct daily systematic (AQL based) inspections for both Danish and international customers and we also have the opportunity to help you.
Our price is typically between 1,500 and 2,000 kroner per day, excluding transport costs.
Contact China Outsourcing Company on +45 60853500 or send an email to email@example.com